Privacy policy

Privacy Policy

Last updated: January 13, 2026

At Nestory, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you visit our store, make a purchase, or communicate with us.

1. Personal Information We Collect

To provide you with a curated shopping experience, we collect information that identifies or links to you:

  • Contact Details: Name, shipping/billing address, phone number, and email.

  • Financial Information: Payment card details and transaction confirmations (processed securely via Shopify).

  • Order History: Items viewed, cart activity, and past purchases.

  • Technical Data: IP address, browser type, and device information.

2. How We Use Your Information

We use your data to fulfill our contract with you and improve your experience:

  • Order Fulfillment: Processing payments, arranging shipping, and managing returns.

  • Customer Support: Responding to inquiries and maintaining our relationship.

  • Security: Detecting and preventing fraudulent or malicious activity.

  • Marketing: Sending promotional updates (only if you opt-in) and showing relevant advertisements.

3. Third-Party Disclosures & Shopify

Our store is powered by Shopify. They process your information to enable our services. We also share data with:

  • Service Providers: Delivery partners (for shipping) and payment processors.

  • Marketing Partners: To show you personalized ads based on your interests.

4. Your Rights and Choices

Depending on where you live (EU/UK/Canada/US), you may have the following rights:

  • Access & Correction: Request a copy of your data or fix inaccuracies.

  • Deletion: Ask us to erase your personal information.

  • Opt-Out: Unsubscribe from marketing emails at any time via the "unsubscribe" link.

5. International Transfers & Security

As a worldwide store, we may transfer and store your data outside your home country. We use recognized legal mechanisms (like Standard Contractual Clauses) to ensure your data remains protected. While we strive for "perfect security," please remember that no transmission over the internet is 100% secure.

6. Contact Us

For any questions regarding your privacy or to exercise your rights, please reach out to us:

  • Email: nestorycollection@gmail.com

  • Address: 2 Rue Cosmos, Fermont, QC, G0G 1J0, Canada